Steve started his career in motor insurance before switching to the legal profession in 2000. As a personal injury lawyer, he successfully settled thousands of claims then became a Team Leader for a top regional firm. He made the step up to Operations Management in 2011.
Steve has delivered operations management for solicitors ranging from niche specialist practices to a global (UK Top 30) law firm. His role ensures the smooth day-to-day running of the business, including HR, quality, compliance, marketing, facilities, and managing suppliers.
He is keen to encourage the learning and development of staff, and to ensure we create a workplace that supports wellbeing.
Steve is a past winner of Practice Manager of the Year from the Law Society and was shortlisted for the same award by the Institute of Legal Finance and Management. He has contributed to the Law Society blog and Legal Practice Management magazine.
In his spare time, music fan Steve completed a master’s degree on The Beatles at the University of Liverpool. He has two sons and lives in Cheshire. Steve plays and watches football and enjoys attending gigs.
“We had a great experience with Frodsham’s. They dealt with our purchase incredibly quickly and navigated the pressures our buyer was putting on us throughout the process. Sue King was very responsive, calm and honest and we wouldn’t hesitate to recommend her and Frodsham’s. I also want to mention Claire on reception-often when I phoned it was in extremely stressful situations and Claire was always so lovely and helpful, giving us information or passing us through quickly. We highly recommend and will be using them again in the future.”
“Frodsham’s are so supportive and helpful. They supported me through a very difficult time, and I cannot thank them enough for everything they did for me. From the receptionist to Kirsty, our solicitor, I could not fault them as a team. The team are all very down to earth and I felt confident that they would explain everything to me in a way I could understand. Well done and thank you.”
“We were extremely pleased with Frodsham’s. Rachael and Sue are a real credit to this firm, their customer service was fantastic and kept us up to date throughout the whole process. Even when we were facing unforeseen issues Rachael and Sue were there to fight our corner and ensure our move happened. We simply cannot fault them, and 5 stars is not enough!”
“Kirsty Strong provided us with a great service and went out of her way to assist us whenever others couldn’t, we will be forever grateful.”
“I recently used Paula for some family advice and I also made a Will through Frodsham’s. Paula was empathetic and clear at a difficult time. I wouldn't hesitate to recommend Frodsham’s to anyone seeking legal advice. Thank you for looking after me.”
“I would like to start by saying I cannot recommend this company enough. I recently had to get an urgent Power of Attorney for my Father as he was taken into hospital with Covid-19. This was an extremely stressful and worrying time for my family and I, which without a doubt would have been more difficult without the help of Frodshams. Kirsty dealt with everything from start to finish with complete professionalism and empathy. She understood the urgency of the situation and went above and beyond her duty of care as a solicitor to ensure everything was in place. My family and I are extremely grateful and will certainly be using Frodshams again in the future.”